FAQ

1. WHICH COUNTRIES DO WE SHIP TO?

We offer standard delivery worldwide.

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*Estimated delivery time may vary +4 days depending on the destination.

Standard                                                                 Express

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2. HOW TO FIT A BIKE Blanket COVER?

Well, this is an easy one! Just head here and see the video of how you do it. It's super easy. If you need further help, here are our fitting instructions for you to download at your leisure!

 

3. HOW CAN I KNOW IF MY Bike Blanket WILL FIT?

The Bike Blanket has been designed to fit 99% of road bikes. We've tested it on aero bikes, sportive bikes, tri bikes and even on single speed bikes. Get in touch if you have any concerns and we'll answer your questions as best we can.

Watch the Bike Blanket fitting video:

 
 

4. RETURNS POLICY?

We aim for 100% satisfaction. We're very sorry if what you receive doesn't meet your expectations. We hope to leave you as pleased as possible, which is why we offer an extremely flexible returns policy. Just write to us at hello@bikeblanket.com to let us know what you're unhappy with. We'll see what we can do to help. 

 

5. ARE MY PAYMENTS SAFE?

Yes! Your order's security is our top priority. We are SSL certified to ensure your data protection. This is all conducted through Squarespace and Stripe which have rigorous safety measures in place to ensure very secure transactions.

Bike Blanket accepts credit cards, debit cards, and Paypal payments.

We are not responsible for additional expenses incurred by your card issuer or bank, in accordance with your order, or customs fees that may arise.

 

6. WHAT SHOULD I DO IF MY ORDER IS NOT DELIVERED ON TIME?

In the unlikely event of you not receiving the order when scheduled or if your order is missing, please contact our customer service team at hello@bikeblanket.com immediately, and we will do our best to put things back on track as soon as possible!

 

7. HOW CAN I TAKE CARE OF MY Bike Blanket?

Your Bike Blanket is machine-washable. Please set the water temperature to 30 - 40° C (80-100° F) or less. Wash with similar colours. If the Bike Blanket is very dirty, pre-washing with soap under running water is recommended.